Legal

Effective April 2, 2026 · Elate Systems LLC · Brokerexpense

These Terms of Service govern your access to and use of Brokerexpense, a product operated by Elate Systems LLC.

By creating an account, connecting a financial account, connecting an email account, or using Brokerexpense, you agree to these Terms.

1. The Brokerexpense Service

Brokerexpense helps users find, match, organize, and prepare business expense documentation.

Brokerexpense may allow users to:

  • Connect email accounts with read-only access
  • Connect financial accounts or cards through Plaid
  • Search for receipts, folios, travel confirmations, and expense-related documents
  • Match receipts to card transactions
  • Flag missing or unmatched expenses
  • Add business context such as client, desk, attendees, and purpose
  • Export expense data to Excel, CSV, or copy-paste formats

Brokerexpense is an expense preparation tool. It does not replace your employer's reimbursement system, accounting system, finance team, expense platform, bank, card issuer, or financial institution.

2. Eligibility

You may use Brokerexpense only if you are legally able to enter into a binding agreement and are using the service for lawful business purposes.

You are responsible for ensuring that your use of Brokerexpense complies with your employer's policies, reimbursement rules, confidentiality obligations, and applicable laws.

3. Account Registration

To use Brokerexpense, you may need to create an account and provide accurate information.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Ensuring your account information is accurate
  • All activity that occurs under your account
  • Promptly notifying us of unauthorized access or suspected misuse

4. Connected Accounts

Brokerexpense may allow you to connect third-party accounts, including financial accounts and email accounts.

Financial Accounts

Brokerexpense uses Plaid to allow users to connect financial accounts or card accounts. Brokerexpense may access transaction details such as merchant name, date, amount, transaction description, category, and account/card metadata.

Brokerexpense does not initiate payments, move money, transfer funds, provide lending decisions, provide credit decisions, or provide investment advice.

Email Accounts

Brokerexpense may connect to Gmail, Outlook, or other supported email providers using OAuth or similar authorization methods.

Email access is used to find and organize expense-related documents, including receipts, travel confirmations, hotel folios, rideshare receipts, event receipts, and similar documents.

Brokerexpense does not send, delete, or modify your emails.

5. User Content and Expense Data

You retain ownership of the information you provide to Brokerexpense, including uploaded documents, expense context, notes, tags, and export data.

You grant Elate Systems LLC a limited right to process this information solely to provide, maintain, secure, support, and improve Brokerexpense.

You represent that you have the necessary rights and permissions to connect accounts and process the information you submit or authorize Brokerexpense to access.

6. AI and Automated Processing

Brokerexpense may use automated processing, OCR, machine learning, and artificial intelligence providers to help extract receipt details, classify expenses, match transactions, detect missing receipts, and improve product functionality.

Brokerexpense may use service providers including OpenAI, Google Gemini, Anthropic, xAI, OpenRouter, Microsoft Azure, Datadog, and other infrastructure or model providers.

Automated results may be incomplete or incorrect. You are responsible for reviewing expense information before submitting it to your employer, firm, accounting system, or reimbursement process.

7. Acceptable Use

You agree not to use Brokerexpense to:

  • Violate any law, regulation, contract, or third-party right
  • Access accounts or data without authorization
  • Upload malicious code, malware, or harmful files
  • Interfere with or disrupt Brokerexpense systems
  • Reverse engineer or attempt to extract source code
  • Abuse, overload, scrape, or attack the service
  • Use Brokerexpense for fraud, money laundering, tax evasion, or other unlawful activity
  • Submit false, misleading, or unauthorized expense information
  • Use the service to process data you are not permitted to access

We may suspend or terminate accounts that violate these Terms.

8. Subscriptions and Payment

Brokerexpense may offer paid plans. Pricing, billing cycles, and plan features are provided at signup or in the product.

Unless otherwise stated:

  • Fees are billed in advance
  • Subscription fees are non-refundable except where required by law
  • You authorize us or our payment processor to charge applicable fees
  • We may change pricing with notice
  • Failure to pay may result in suspension or termination

Early access reservations, beta programs, pilots, or early-access plans may be subject to separate terms.

9. Third-Party Services

Brokerexpense integrates with third-party services, including Plaid, Google, Microsoft, model providers, hosting providers, analytics providers, and other vendors.

Your use of third-party services may be subject to their own terms and privacy policies. Elate Systems LLC is not responsible for third-party services outside our control.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect user data. However, no system is completely secure.

You are responsible for maintaining secure access to your own devices, accounts, passwords, and connected services.

11. Disclaimers

Brokerexpense is provided on an "as is" and "as available" basis.

We do not guarantee that:

  • All receipts will be found
  • All transactions will be matched correctly
  • Expense exports will be accepted by your employer or finance team
  • The service will be uninterrupted or error-free
  • Automated extraction or AI-generated results will be accurate

Brokerexpense does not provide legal, tax, accounting, financial, investment, or reimbursement advice.

12. Limitation of Liability

To the maximum extent permitted by law, Elate Systems LLC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or reimbursement denial.

To the maximum extent permitted by law, our total liability for any claim related to Brokerexpense will not exceed the amount you paid to us for the service in the three months before the claim arose, or $100 if you have not paid us.

13. Indemnification

You agree to indemnify and hold harmless Elate Systems LLC from claims, damages, liabilities, costs, and expenses arising from your use of Brokerexpense, your violation of these Terms, your connected accounts, your submitted data, or your violation of applicable law or third-party rights.

14. Termination

You may stop using Brokerexpense at any time. You may request account deletion by contacting contact us.

We may suspend or terminate access if you violate these Terms, create risk for the service, fail to pay applicable fees, or use Brokerexpense unlawfully.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date and may provide additional notice.

Continued use of Brokerexpense after changes become effective means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

17. Contact

Elate Systems LLC
Brokerexpense
contact us

This Data Deletion Policy explains how users can request deletion of data associated with Brokerexpense.

1. Data Covered by This Policy

This policy applies to personal information and user data processed by Brokerexpense, including:

  • Account information
  • Connected financial account data
  • Plaid transaction data
  • Connected email data
  • Retrieved receipts and attachments
  • Expense records
  • User-entered expense context
  • Export history
  • Support communications
  • Usage and technical logs where deletion is reasonably possible

2. How to Request Deletion

Users may request deletion by reaching out through our contact us

Please include:

  • Your name
  • Account email address
  • Company or firm name, if applicable
  • A clear request to delete your Brokerexpense account or specific data

We may need to verify your identity before completing the request.

3. What Happens After a Deletion Request

After we verify your request, we will delete or de-identify applicable data from active systems, unless retention is required for legal, security, fraud prevention, billing, dispute resolution, or legitimate business purposes.

Deletion may include:

  • Closing your Brokerexpense account
  • Removing stored expense records
  • Removing stored receipt records
  • Removing connected account tokens where applicable
  • Disconnecting financial and email integrations
  • Deleting stored exports where applicable

4. Connected Financial Accounts

If you connected a financial account through Plaid, you may also revoke access through:

  • Brokerexpense, where available
  • Plaid Portal
  • Your financial institution, where supported

Revoking access prevents future access to that account but may not automatically delete historical data already processed by Brokerexpense. To delete stored data, contact us.

5. Connected Email Accounts

If you connected Gmail, Outlook, or another email provider, you may revoke access through:

  • Brokerexpense, where available
  • Google Account permissions
  • Microsoft Account permissions
  • Your email provider's connected app settings

Revoking access prevents future email access but may not automatically delete expense data already processed by Brokerexpense. To delete stored data, contact us.

6. Backup and Log Retention

Deleted data may remain in encrypted backups or system logs for a limited period before being overwritten or deleted according to our retention practices.

We may retain limited records where necessary for:

  • Security monitoring
  • Fraud prevention
  • Legal compliance
  • Billing records
  • Dispute resolution
  • Enforcement of agreements
  • System integrity

7. Business and Employer Records

Brokerexpense helps users prepare business expense documentation. If you export or submit data to your employer, finance team, accounting system, reimbursement platform, or another third party, Brokerexpense does not control deletion from those external systems.

You must contact those third parties directly to delete data from their systems.

8. Timing

We aim to process verified deletion requests within a reasonable period. Some requests may take longer depending on the scope of data, legal requirements, backup schedules, or verification needs.

9. Contact

For deletion requests, contact us

Brokerexpense is built to help users organize sensitive business expense data, including receipts, email-derived expense documents, and financial transaction information. We take security seriously and use administrative, technical, and organizational safeguards to protect user data.

1. Hosting and Infrastructure

Brokerexpense is hosted in the United States using Microsoft Azure infrastructure.

Our systems are designed to use secure cloud infrastructure, access controls, monitoring, and encryption to protect user data.

2. Account Connections

Financial Account Connections

Brokerexpense uses Plaid to connect user-authorized financial accounts.

Brokerexpense does not ask for or store users' bank passwords. Financial account connections are authorized through Plaid and supported financial institutions.

Brokerexpense does not initiate payments or move money.

Email Account Connections

Brokerexpense uses OAuth or similar authorization methods to connect supported email accounts such as Gmail and Outlook.

Brokerexpense requests read-only access where supported. Brokerexpense does not send, delete, or modify user emails.

Users may revoke email access through their email provider's account settings.

3. Encryption

Brokerexpense uses encryption in transit and encryption at rest where appropriate.

This includes:

  • Secure HTTPS/TLS connections
  • Encrypted storage for sensitive data
  • Secure handling of authentication tokens and connected account credentials

4. Access Controls

Access to production systems and user data is limited to authorized personnel and service providers who need access to operate, secure, support, or improve Brokerexpense.

We use access controls intended to reduce unauthorized access, including:

  • Role-based access where appropriate
  • Limited internal access to sensitive data
  • Secure credential management
  • Vendor access restrictions where appropriate

5. Monitoring and Logging

Brokerexpense uses monitoring and observability tools, including Datadog, to help detect errors, performance issues, service disruptions, and suspicious activity.

Logs may include technical information such as request metadata, error traces, performance metrics, and security-relevant events. We aim to limit sensitive user content in logs where practicable.

6. AI and Data Processing Security

Brokerexpense may use AI, OCR, and machine learning providers to process receipts, emails, transaction descriptions, and expense context.

These providers may include:

  • OpenAI
  • Google Gemini
  • Anthropic
  • xAI
  • OpenRouter
  • Microsoft Azure-hosted services
  • Other approved model or infrastructure providers

We use these providers to support functions such as receipt extraction, transaction matching, categorization, summarization, and missing receipt detection.

Where practicable, we limit the data sent to providers to what is needed for the requested processing task.

7. Data Minimization

Brokerexpense is designed to process data needed for expense preparation.

We aim to limit collection and use to:

  • Financial transaction details needed for matching
  • Receipt and expense-related email data
  • User-entered business context
  • Technical information needed to operate and secure the service

8. User Controls

Users can:

  • Disconnect financial accounts
  • Disconnect email accounts
  • Revoke OAuth access through Google, Microsoft, or other providers
  • Revoke Plaid connections where available
  • Control what gets exported
  • Request account deletion
  • Contact support for privacy or security questions

9. Incident Response

If we become aware of a security incident affecting user data, we will investigate and take appropriate action. Where required by law or contract, we will notify affected users or relevant parties.

10. Security Contact

For security questions or reports, contact us

Please include a clear description of the issue and any relevant details.

Brokerexpense uses third-party service providers and subprocessors to operate, secure, support, and improve the service.

This list may be updated from time to time as our vendors change.

Current Service Providers

ProviderPurposeData ProcessedNotes
Microsoft AzureCloud hosting, infrastructure, storage, compute, networkingApplication data, user data, expense data, technical dataHosted in the United States
PlaidFinancial account connection and transaction data accessFinancial account metadata, transaction data, institution connection dataUsed only with user authorization
DatadogMonitoring, logging, observability, error tracking, security monitoringTechnical logs, metrics, traces, error data, limited metadataUsed for system reliability and security
OpenRouterModel routing and AI processingPrompts, extracted receipt or transaction context, limited user content needed for processingUsed for AI-enabled processing
OpenAIAI processing, receipt parsing, matching, classification, summarization, extractionLimited user content needed for AI processingUsed for AI-enabled processing
Google GeminiAI processing, OCR, extraction, classification, summarization, matchingLimited user content needed for AI processingUsed for AI-enabled processing
AnthropicAI processing, extraction, classification, summarization, matchingLimited user content needed for AI processingUsed for AI-enabled processing
xAIAI processing, extraction, classification, summarization, matchingLimited user content needed for AI processingUsed for AI-enabled processing
GoogleGmail OAuth and email account connectivityEmail metadata, receipt emails, attachments, OAuth tokensUsed only with user authorization
MicrosoftOutlook OAuth and email account connectivityEmail metadata, receipt emails, attachments, OAuth tokensUsed only with user authorization

AI Processing Providers

Brokerexpense may use AI providers to assist with:

  • Receipt extraction
  • OCR
  • Merchant matching
  • Transaction matching
  • Expense categorization
  • Missing receipt detection
  • Summarization
  • Data normalization
  • Export preparation

Where practicable, Brokerexpense limits data sent to AI providers to the information needed to perform the relevant task.

Changes to This List

We may update this list as providers are added, removed, or changed.

For questions about subprocessors or service providers, contact us

This Cookie Policy explains how Brokerexpense uses cookies and similar technologies.

1. What Cookies Are

Cookies are small text files placed on your browser or device. Similar technologies may include local storage, pixels, tags, SDKs, and device identifiers.

2. How Brokerexpense Uses Cookies

Brokerexpense may use cookies and similar technologies for:

  • Authentication and login sessions
  • Account security
  • Remembering user preferences
  • Product functionality
  • Performance monitoring
  • Error detection
  • Analytics
  • Fraud prevention
  • Service improvement

3. Types of Cookies We Use

Essential Cookies

These cookies are required for Brokerexpense to work. They may support login, authentication, account security, session management, and core product functionality.

You cannot disable essential cookies through Brokerexpense because the service may not function properly without them.

Performance and Analytics Cookies

These cookies help us understand how Brokerexpense is used, identify errors, monitor performance, and improve the service.

We may use providers such as Datadog and other analytics or monitoring tools.

Preference Cookies

These cookies remember settings such as interface preferences, saved views, or other user choices.

Security Cookies

These cookies help protect Brokerexpense from unauthorized access, abuse, fraud, and security threats.

4. Third-Party Technologies

Brokerexpense may use third-party technologies from vendors such as:

  • Microsoft Azure
  • Datadog
  • Authentication providers
  • Analytics providers
  • Security and monitoring providers

These providers may use cookies or similar technologies to provide their services.

5. Managing Cookies

You can control cookies through your browser settings. Depending on your browser, you may be able to block, delete, or receive alerts about cookies.

If you block or delete cookies, some parts of Brokerexpense may not work correctly.

6. Do Not Track

Some browsers offer "Do Not Track" signals. Brokerexpense does not currently respond to Do Not Track signals.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Updates will be posted with a revised effective date.

8. Contact

For questions about cookies, contact us

This Acceptable Use and AI Processing Disclosure explains how Brokerexpense may use automated processing, OCR, machine learning, and AI tools, and what users may and may not do with Brokerexpense.

1. Purpose of Brokerexpense

Brokerexpense helps users prepare business expense documentation by finding receipts, matching receipts to financial transactions, identifying missing documentation, and organizing expense information for export.

Brokerexpense is not a reimbursement system, accounting system, tax advisor, legal advisor, financial advisor, lender, bank, card issuer, or payment processor.

2. AI and Automated Processing

Brokerexpense may use automated tools, OCR, machine learning, and AI models to process expense-related data.

This processing may include:

  • Reading receipt details
  • Extracting merchant names, dates, amounts, taxes, tips, and totals
  • Matching receipts to card transactions
  • Identifying duplicate receipts
  • Flagging missing receipts
  • Classifying expense types
  • Normalizing merchant names
  • Summarizing email or receipt content
  • Preparing structured expense records
  • Generating suggested business context or notes

3. AI Providers

Brokerexpense may use third-party AI and model providers, including:

  • OpenAI
  • Google Gemini
  • Anthropic
  • xAI
  • OpenRouter
  • Microsoft Azure-hosted services
  • Other approved model or infrastructure providers

Data may be sent to these providers only as needed to perform Brokerexpense functionality.

4. Human Review Required

AI and automated outputs may be incomplete, inaccurate, or misclassified.

Users are responsible for reviewing all expense records, matched transactions, missing receipt flags, extracted fields, notes, classifications, and exports before submitting them to an employer, finance team, reimbursement system, accountant, or other third party.

Brokerexpense does not guarantee that any expense will be approved, reimbursed, categorized correctly, or accepted by your firm.

5. Data Sent for AI Processing

Depending on the feature, Brokerexpense may process:

  • Receipt text
  • Receipt images or PDFs
  • Email subject lines and relevant email content
  • Attachment content
  • Merchant names
  • Transaction dates
  • Transaction amounts
  • Transaction descriptions
  • User-entered notes or tags
  • Expense context fields

Where practicable, Brokerexpense limits the data sent for AI processing to the information needed for the task.

6. Prohibited Uses

You may not use Brokerexpense to:

  • Submit false or fraudulent expenses
  • Alter receipts or expense documents for deceptive purposes
  • Misrepresent expenses, attendees, clients, merchants, or business purpose
  • Access or process data without authorization
  • Upload malware, malicious files, or harmful content
  • Interfere with Brokerexpense systems
  • Reverse engineer or abuse the service
  • Use Brokerexpense for unlawful activity
  • Violate your employer's policies or applicable reimbursement rules
  • Process highly sensitive information unrelated to expense preparation

7. Sensitive Information

Brokerexpense is intended for business expense preparation. Users should avoid uploading or submitting sensitive personal information that is not needed for expense processing.

This may include:

  • Social Security numbers
  • Government identification numbers
  • Personal medical information
  • Personal financial documents unrelated to expense preparation
  • Confidential third-party information not required for expenses
  • Passwords or authentication credentials

8. No Automated Final Decisions

Brokerexpense may suggest matches, classifications, or missing receipt flags, but users remain responsible for final review and submission.

Brokerexpense does not make final reimbursement decisions, employment decisions, lending decisions, credit decisions, insurance decisions, or legal determinations.

9. Improving Brokerexpense

Brokerexpense may use usage data, error patterns, product interactions, and user feedback to improve performance, reliability, and matching accuracy.

Where applicable, we use reasonable controls to protect user information and limit unnecessary exposure of sensitive data.

10. Contact

For questions about acceptable use or AI processing, contact us